Support

A sound doesn’t feel comfortable. What should I do?

Stop the sit — you can end it at any time with End. Then either pick a different sound under Change, or turn Continuous sound off so you sit in silence with just a start and end bell.

Start at a low volume. If anything ever feels like strain or unease, please stop and take a break. Quiet Minutes is a timer, not medical advice — if discomfort continues, speak with your doctor.

How do I restore my purchase?

Open Settings → Restore purchase. As long as you’re signed in with the Google account you bought Pro with, your unlock will come back — including on a new device.

How do I remove ads?

Ads appear only in the free version. Unlocking Quiet Minutes Pro (a one‑time purchase) removes them for good.

How do I change the sound?

On the timer screen, tap Change next to the sound to choose between the singing bowl and the continuous nature sounds (rain, birds, forest water).

The sounds aren’t for me — can I sit more quietly?

Absolutely. On the timer screen, switch off the continuous tone to sit with just the gentle voice at the start and end and silence in between. If rain, birds or the bowl aren’t your thing, that’s the calmest way to sit.

How do I delete my data?

Quiet Minutes (by Vaiga) stores your data — your name, sit history, streaks, badges and preferences — only on your device. To delete it:

1. In the app, open Settings → Clear my data to erase your name, streaks and history immediately; or
2. Uninstall the app, which removes all of it.

None of this data is stored on Vaiga’s servers, so there is nothing for us to retain — deletion happens on your device and is immediate, with no additional retention period. Data handled by our ad and purchase providers (Google AdMob, Google Play, RevenueCat) is governed by their own policies; you can reset your advertising ID in your device settings, or email support@vaiga.com.au and we’ll help.

Can I get a refund?

Purchases are handled by Google Play, so refunds follow Google Play’s refund policy. If you need a hand, email us and we’ll point you the right way.

I saw an ad that seemed inappropriate — what can I do?

We ask Google to show only General (G) rated ads, but the ad network decides what appears, so we can’t review each one in advance. If something seems off, email support@vaiga.com.au with a screenshot if you can and we’ll follow up with the ad provider. You can also remove ads for good by unlocking Pro.

The sound stops when my screen locks — is that normal?

No — Quiet Minutes is designed to keep playing with the screen off. If it stops, make sure battery optimisation isn’t restricting the app, then email us with your device model and we’ll look into it.